CBD & Hemp Product Frequently Asked
Questions

Unopened orders may be returned within 30 days of delivery for a refund, subject to a 10% restocking fee. For health and safety reasons, opened orders are not returnable.

The customer is responsible for return shipping costs. You may either ship the item back yourself, or request a return shipping label from Customer Service (the cost of the label will be deducted from your refund).

Contact our Customer Support team at info@ryliessunshine.org with your order number, reason for return and we’ll provide return instructions.

Once your return is received and inspected, your refund (less the restocking fee and any return-label cost) will be issued to your original payment method. Please allow a few business days for it to appear.

If your order arrives damaged or incorrect, contact us within 7 days and we’ll make it right at no cost to you.

Cannabis sativa L. and “any part of that plant, including the seeds thereof and all derivatives, extracts, cannabinoids, isomers, acids, salts, and salts of isomers,” with no more than a 0.3% concentration of THC on a dry weight basis.

No. While hemp and medical marijuana come from the same genus plant and contain many of the same chemical compounds, the concentration of some compounds in the two plant species can be different. The legal difference is the amount of Tetrahydrocannabinol (THC) the plant contains. If the cannabis plant contains more than 0.3% THC it is considered marijuana. You cannot produce medical or adult use marijuana with a hemp license.

No. Legally compliant hemp products do not contain enough THC to cause intoxication.

Full spectrum hemp products contain a trace amount of THC that can accumulate and potentially cause a positive drug screening.

Products will have a suggested serving size. However, start with a low amount (5-10mg of CBD), monitor how your body reacts over a few days, and consult with your healthcare provider for personalized medical advice.

Yes, all of Rylie’s Sunshine products are tested in a licensed laboratory. All base extractions, raw materials, are tested to verify potency and confirm the absence of Heavy Metals, Pesticides, and Microbials. Products are then formulated and a second potency test is completed to confirm the product potency is accurate. Contact us at info@ryliessunshine.org if you need assistance understanding a COA. We are here to help!

You should always speak with your pharmacist about possible drug interactions before using CBD. CBD can interact with some pharmaceuticals.

Full spectrum hemp contains all of its naturally occurring compounds and terpenes that work together synergistically.

Retails customers do not need a license to purchase finished goods, whereas commercial growers and processors such as Rylie’s Sunshine must register through their state department of agriculture where they cultivate and process products.

No, we manually check our plants for pests to determine the best course of action when they are discovered. We use biological control which is utilizing natural predators to keep the pests down. The natural predators we most use are ladybugs, parasitic wasps and praying mantis. We also use trap crops such as sunflowers to attract beneficial predator insects and improve overall crop health.

No, we use mulch, manual labor, flame and vinegar to keep our cultivation free of weeds competing with our hemp plants for soil nutrients.

Orders are shipped Monday through Friday. Each order is processed and shipped out within 2 days of when the order is placed. We try, but can not guarantee, your shipment will arrive to you within 5 days. It may take 5-7 business days. Orders placed over the weekend or during a holiday will not ship until the following business week. We do not process expedited or overnight orders any faster than other orders, so please plan accordingly when choosing a shipping method. Once your order has shipped you will receive an email that contains your tracking number and an estimated arrival date.

Thank you for your interest in carrying our products. To become a wholesaler please email us at info@ryliessunshine.org and someone will reach out to you.